Noboxy SmartCare™

Noboxy SmartCare™ gives you direct access to our appliance experts whenever you need help with your appliances. Whether you need guidance setting up a new appliance, troubleshooting a problem, or learning how to maintain it properly, our team is here to help through a simple video call.

  • Included with your Noboxy purchase
  • Real appliance experts
  • Fast, convenient support from home

What Is Noboxy SmartCare™?

Noboxy SmartCare™ is a video support assistance program designed to help you get the most out of your appliances.

Instead of waiting days for a technician visit, you can connect with a Noboxy expert through a quick video call. Our team can guide you step-by-step to diagnose issues, answer questions, and make sure your appliance is working properly.

Many common appliance problems can be solved in minutes with expert guidance, helping you save time, reduce stress, and avoid unnecessary service visits.

What SmartCare Helps With

Setup & Installation Guidance

  • Connecting water lines
  • Leveling appliances
  • Understanding installation kits
  • Basic installation questions

Troubleshooting

  • Error codes
  • Appliance not starting
  • Cooling or heating issues
  • Noises or unusual behavior

Maintenance Tips

  • Cleaning and care
  • Filter replacement guidance
  • Performance optimization
  • Preventative maintenance advice

Product Guidance

  • Understanding appliance features
  • Using smart features
  • Best practices for performance and efficiency

How It Works

Step 1 — Request Assistance

Contact our team and request a SmartCare video session.

Step 2 — Connect with an Expert

One of our appliance specialists will connect with you through a quick video call.

Step 3 — Get Real-Time Help

Show us the appliance and we’ll guide you step-by-step to diagnose or solve the issue. Many problems can be resolved within minutes.

Why Customers Love SmartCare

  • Faster than scheduling a technician
  • No waiting days for help
  • Guidance from real appliance specialists
  • Solve common issues quickly
  • Learn how to care for your appliances properly

Coverage

Noboxy SmartCare™ provides assistance for:

  • Refrigerators
  • Washers & Dryers
  • Ranges & Ovens
  • Dishwashers
  • Microwaves
  • Other major household appliances

Support includes and is limited to appliances purchased from Noboxy.

Limitations

  • Noboxy SmartCare™ does not replace in-home repair service.
  • Physical repairs or parts replacement cannot be performed through video support.
  • If a technician visit is required, our team will help guide you on the next steps.
  • Availability may vary depending on schedule and demand.

When SmartCare Works Best

  • Your appliance shows an error code
  • Something stops working suddenly
  • You are installing or setting up a new appliance
  • You want to avoid unnecessary service calls
  • You need quick answers from an expert

Included With Your Noboxy Purchase

We include Noboxy SmartCare™ with every appliance purchase because we believe great service should continue long after delivery.

Our goal is simple: help you enjoy your appliances with confidence and peace of mind.

Need Help?

Contact Noboxy support to request your SmartCare video session and get expert guidance today.